Sapling is a writing assistant that works on top of CRMs and messaging platforms to help customer-facing teams compose personalized responses. It can also collect data about conversations to help managers coach and train their teams.
Like Grammarly, it spots basic grammar issues such as subject-verb disagreements and typos. It offers a free version and premium plans starting at $25 per month. It can also be purchased on a quarterly or yearly basis for businesses.
Pricing
Grammarly is available as a Chrome extension and a desktop application for Windows and Mac. It integrates with several business platforms, including Slack, Microsoft Word, and Outlook. It also works with mobile applications like Skype and Discord. Its features include grammar checking and correction, vocabulary suggestions, rephrasing, and tone detection. It is an excellent choice for professional writing.
While both Grammarly and Sapling are great choices for improving your writing, the latter is designed specifically for business use. It includes additional features, such as text snippets and a brand style guide, to help you maintain consistent tone in your communication. It also supports multiple languages and has a team analytics dashboard.
Its pricing structure is competitive, with plans starting at $25 a month for individuals. It offers monthly, quarterly, and yearly subscriptions. You can also contact their sales department for a custom quote. It integrates with a number of customer support and sales engagement tools, including Salesforce, Freshdesk, and Zendesk.
Language support
Sapling is a language correction program that’s designed specifically for customer support teams. It focuses on grammar suggestions and will automatically flag repeated mistakes for managers to review with team members. It also offers a dashboard for analyzing data and identifying trends.
The program is similar to Hemingway Editor in that it highlights errors and provides feedback without being distracting or overwhelming. It also has a ‘picky mode’ for more advanced errors. The platform supports English, Spanish, German, and French and offers a free version for individuals.
This is a great option for businesses looking to prioritize speed in their customer communications. It also integrates with a variety of tools, including helpdesk solutions and sales CRMs. Its snippets and autocomplete features can improve writing efficiency in your organization. It also offers a business plan starting at $25 per month for individual users, although larger teams will need to request an enterprise pricing quote. Its grammar and style suggestions are focused on helping your team respond to customers quickly.
Integrations
For a business, choosing an editing program that integrates with your existing platforms is crucial. Grammarly offers a variety of integrations, including chat support and email apps like Gmail. It also works with other tools like CRMs and messaging programs to help customer service agents compose personalized responses to their customers.
It also supports other writing assistants like Ginger, which features grammar checking, rephrasing, and synonym functionality. It also has a number of add-ins for different programs and offers school and business editions.
Sapling is a more specific tool that is focused on assisting business-related communication, including chats and emails with clients. It helps users write better and more clearly by offering snippets, autocomplete, and a customizable brand style guide. It can also improve team productivity and morale through a chatbot that can answer questions in a short amount of time. It also includes a response bank and a search feature to make it easy to find templates for common inquiries.
Overall
Grammarly is a great tool for professionals who want to ensure that their writing is free from spelling and grammar errors. It also offers a comprehensive list of features that make it an ideal choice for all types of content, from emails to blog posts. Its user interface is easy to navigate and provides an accurate assessment of the content’s overall quality.
However, it’s important to note that Grammarly is not the only software that offers these features. Many other competitors have entered the market, and some offer similar features at a lower cost. WordAi is one such competitor. Its simplicity and flexible pricing structure make it a great option for business writers.
Unlike Hemingway, Grammarly Business has more robust suggestions, like style and tone checks, that help you write on-point messages and content. It also includes a brand style guide that helps you standardize your writing. Its pricing structure starts at $25 a month, which makes it ideal for small businesses.